Canada Post mail may be disrupted again: switch to eBilling

April 16, 2025

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Public Service Announcement

Are you a utility customer, homeowner, or business owner? If you receive your City of Kelowna bills by mail, you might be affected by a Canada Post mail disruption next month.

Canada Post and the Canadian Union of Postal Workers (CUPW) have until May 22 to reach a new agreement, or the strike that halted mail service for a month during the holiday season could resume.

To avoid mail delivery delays and late fees, sign up for eBilling. It's free, and you'll never miss another utility bill, property tax notice, or business licensing invoice.

Visit billing.kelowna.ca to create a Property Account, sign up for eBilling, and manage all your City of Kelowna bills in one convenient location. 

Already have a Property Account? Visit billing.kelowna.ca to login to your account and switch to eBilling today!

For more information, visit kelowna.ca/payonline .