Property Tax Payment Options
Payment & Deferment Options
Property taxes are due the first business day in July. Payments must be received by 11:59pm PST to avoid the 10% late fee.
Pre-Pay Monthly
Pre-pay your property taxes with pre-authorized withdrawals or recurring online payments.
See Options
Defer & Reduce
Apply to provincial programs that can help defer or reduce your property taxes.
See Options
Have questions? Ask our 24/7 chatbot or see our Frequently Asked Questions.
Pay in Full
Explore options to pay your property tax bill in one lump sum.
View and pay your property tax bill by credit card with your Property Account. You can also download past bills, see whether the Home Owner Grant has been applied to your account, and sign up for email billing (eBilling).
- Login to your Property Account at billing.kelowna.ca.
- Select your Property Tax account.
- Select "Make a Payment" to pay via credit card (non-refundable 2.3% transaction fee applies).
- Enter your payment details and submit.
Don’t have a Property Account? Create one, it’s free and easy. Learn more.
If you are an online banking customer, you can conveniently pay your property taxes online.
- Login to your bank’s website or mobile app.
- Go to the online bill payment section.
- Search for payee “Kelowna” and select “Taxes” from the results.
- Enter your Tax Folio Number in the account number field; omit the decimal point but include all numbers like this: 123.456 becomes 123456. Locate your Tax Folio Number on your property tax notice (see sample notice). If your Tax Folio Number is shorter than the minimum number of characters, add leading zeros before the number.
- Enter the tax amount and pay. Print or save the payment confirmation page for your records.
Renew early to avoid the late payment penalty. Online payments can take up to five business days to be processed by your financial institution. For assistance, please contact your bank.
If you are a telephone banking customer, call your bank to pay property taxes by phone. Have your Property Tax Notice on hand to locate your Tax Folio Number and tax amount (see sample notice).
Renew early to avoid the late payment fee. Telephone payments can take up to five business days to be processed by your bank. For assistance, please contact your bank.
Visit your bank to pay property taxes in person. Bring your Property Tax Notice to locate your Tax Folio Number and tax amount (see sample notice).
Renew early to avoid the late payment fee. Payments can take up to five business days to be processed by your bank.
Visit City Hall to pay your property taxes in person. Bring your Property Tax Notice to locate your Tax Folio Number and tax amount (see sample notice).
Several payment options are available:
- Cash, debit, or cheque at the Cashier Desk inside City Hall (1st floor).
- Debit, credit card, or cheque at the Application Centre inside City Hall (2nd floor).
- Cheque using the City Hall drop box located outside the Water Street doors. Include your Tax Folio Number in the cheque memo.
If you visit City Hall to pay in person, come at least one week before the tax deadline to avoid long lineups.
Credit card payments incur a non-refundable 2.3% transaction fee.
Mail your cheque payment to:
City of Kelowna, Attention: Revenue Branch
1435 Water Street, Kelowna, BC V1Y 6S7.
Include your Tax Folio Number in the cheque memo. Locate this number on your Property Tax Notice (see sample notice).
Allow two weeks for delivery. Your payment must be received by the deadline to avoid late payment fees. The postmark is not considered the date of payment.
If your mortgage company or bank pays your property taxes, your Property Tax Notice will display a statement confirming that the company was notified. Check with your agent to confirm who will claim the Home Owner Grant, if eligible. The grant must be received by the deadline to avoid late fees on outstanding tax amounts.
The City of Kelowna is not responsible for errors made by mortgage providers.
Pre-Pay Monthly
Explore options to pre-pay your property tax bill in monthly installments. Pre-payment options are only available on tax accounts without arrears.
Prepay your property taxes through automatic monthly withdrawals with Pre-Authorized Withdrawal System (PAWS) and earn interest on your payments. Enrollment is only possible if you have paid all outstanding taxes and fees.
ENROLL IN PAWS (not available through Property Account)
- Complete and submit the PAWS Application Form.
- Monthly payments are withdrawn from your bank account on or after the tenth day of each month, starting in July and ending in May. If you start mid-year, the amount will be adjusted accordingly.
- The final June payment is NOT automatically withdrawn from your bank account. You are responsible to make the final payment and, if eligible, claim the provincial Home Owner Grant on time to avoid penalties.
Payments will earn interest at the Royal Bank prime rate less three per cent (minimum 0.4 per cent). Your payments and earned interest will show on your annual Property Tax Notice, and interest is considered tax free by Canada Revenue Agency.
UPDATE OR CANCEL PAWS
- Complete and submit the PAWS Revision Form.
Prepay your property taxes in installments through recurring online banking payments and earn interest on your payments. Please contact your brank for assistance.
- Pay any taxes that are currently due.
- Choose a monthly payment date that works best for you.
- Estimate your monthly pre-payment amount: a) Subtract the provincial Home Owner Grant amount (if eligible) from your current year's gross taxes to determine the net taxes owing to the City of Kelowna; and b) Divide the net taxes by the number of months remaining until the next property tax due date in July;
- Contact your financial institution to set up recurring monthly payments for next year.
Note: You will earn interest on your monthly pre-payments at the Royal Bank prime rate less three per cent (minimum 0.4 per cent). Interest is credited to your property tax account and is considered tax free by Canada Revenue Agency.
Defer & Reduce Taxes
Explore provincial government programs that can help reduce or defer your property taxes.
Home owners may be able to defer their current year's property taxes with a loan from the provincial Property Tax Deferment Program administered by the BC Government.
The program provides low interest loans to pay the current year property taxes on a principal residence. The loan can only cover current property taxes and cannot be used to defer property taxes, penalties, or interest from previous years, nor any municipal utility service charges owed to the City of Kelowna.
Learn more about the BC Government Property Tax Deferment program, including eligibility and how to apply, visit www.gov.bc.ca/propertytaxdeferment or email [email protected].
Need help? For support to complete the application, call Service BC at 1-888-355-2700 (toll-free within Canada) or 250-387-0555 (outside Canada). For in-person assistance, visit your nearest Service BC centre.
Application Tip: "Roll number" is the same as "Folio number". If using the Roll Number on your BC Assessment Notice, use the last six to eight digits after the dashes. If using the Folio Number on your municipal Property Tax Notice, find the number in the top left box (see sample notice)
Home owners may be able to reduce property taxes on their principal residence with the provincial Home Owner Grant, a program administered by the BC Government since 2021.
For eligible Kelowna home owners, the program provides basic grants of $770 and an additional $275 for eligible seniors, veterans, persons with a disability, those living with a spouse or relative with a disability, or the spouse or relative of a deceased owner. Funds are paid directly to the City of Kelowna and applied to your property tax account. The balance must be paid by the first business day in July to avoid the late payment penalty.
Please allow up to 3 business days for your approved grant to be applied to your tax account. Home owners are responsible to check the status of their application in order to avoid missed payments and late payment fees with the City of Kelowna.
To apply for a new or retroactive, check your application status, or learn more about the grant, visit www.gov.bc.ca/homeownergrant or call 1-888-355-2700.
Frequently Asked Questions
See the most common questions we receive from home owners below or ask our 24/7 chatbot.
For anything else, contact us at [email protected].
If you signed up for eBilling, you should receive your Property Tax Notice by email by May 15 each year. Check your junk folder.
If you receive tax bills by mail or if this is the first year you own the property, you should receive your Property Tax Notice in the mail by June 1 each year.
If you have not received your tax bill by these dates, email us at [email protected].
A 10% penalty is applied to taxes not RECEIVED by the City of Kelowna by 11:59PST on the first business day in July. We recommend paying early as some banks may take up to five business days to process the payment.
Penalties are provincially legislated and non-discretionary, meaning that the City cannot modify the penalty once it is applied. See the Property Tax Penalty Bylaw for more information.
If taxes are still outstanding as of January 1 of the following year, additional interest penalties are applied to the balance.
- Claim the provincial Home Owner Grant if you are eligible.
- Make partial payments if possible.
- Explore if you are eligible and want to apply for the provincial Tax Deferment Low Interest Loan program.
You have until December 31 to pay your property taxes without incurring additional interest on the outstanding balance.
Payments for property taxes are governed by provincial legislation and must be applied in the following order:
- Delinquent taxes, including interest, from past years
- Taxes in arrears, including interest, from the preceding year
- A penalty added in the current year
- Current year taxes
Yes, property taxes can be paid by post-dated cheque. In order to avoid the late payment penalty, your cheque must be received and post-dated by the tax deadline.
Cheques that aren’t negotiable due to errors made by the payer will be considered returned cheques. All returned cheques are subject to a City administrative fee, possible service fee from your bank and a provincially mandated late penalty if they’re not replaced by the due date.
We’re unable to retrieve and remove cheques for customers. If you wish to re-write a cheque, you may want to put a stop payment on the original. If the original cheque is returned by the bank, our administrative fee is still applicable as well as a possible service fee from your bank.
The Home Owner Grant must be successfully applied to your tax account by the tax deadline. Otherwise the amount that would be covered by this grant is considered outstanding and is subject to the provincially-legislated, non-discretionary 10% penalty. It is the responsibility of the home owner to check the status of their grant application in order to avoid missed payments and late payment fees.
Your mailing address must be updated with BC Assessment, not the City of Kelowna. This update will be reflected in the City of Kelowna’s property tax system within one week.
There are several ways to change your address:
- Submit a Change of Address Form to BC Assessment; or
- Call BC Assessment at 1-866-825-8322; or
- Send a letter to: 300-1631 Dickson Ave, Kelowna BC, V1Y 8H2. Include the Folio Number of the property, previous mailing address, new mailing address, your printed name and signature.
You’ll need the following information to change your address:
- Folio number: this number is found on your Property Tax Notice (see sample notice) or using our online Property Search Portal.
- Assessment area: 19*
- Jurisdiction: This number can be found on your Property Tax Notice*.
*If your Folio Number is five digits or less (e.g. roll 8500) then your jurisdiction number is 214. If your folio number is greater than five digits (e.g. roll 12051228) then your jurisdiction number is 217.
For more information, visit Update Your Property Information on the BC Assessment website.
Important: This process refers to change in mailing address only. If a taxpayer no longer owns a specific property, the change in ownership will be picked up when BC Assessment is provided information from the Land Titles office.
BC Assessment is an independent provincial crown corporation that assesses the value of all properties in British Columbia and releases Property Assessment Notices in January. The valuation is impacted by many factors, including the age and condition, location, and replacement cost of the property, as well as sales of comparable properties in the area.
Learn how BC Assessment determines the market value of land and improvements of properties across the province:
- Watch 'How are taxes calculated if assessment values change' video
- Visit the Change in Assessed Value Map on the BC Assessment website
- Visit Your Assessment Notice on the BC Assessment website
No, property taxes are not appealable because the tax rate in applied to properties by class. However, you can appeal your home’s assessed value with BC Assessment. Contact BC Assessment at 1-866-825-8322 or visit their website.
The City of Kelowna has separate tax rates for each type of property, including residential, industrial, business, and more. For a detailed breakdown of tax rates, see the Property Class Tax Rates.
Find current and past tax bills in your online Property Account. This secure portal also gives you access to utility bills and business licence information, allows you to sign up for paperless electronic billing (eBilling), and accepts payments by credit card.
The City of Kelowna and neighbouring local governments share the cost of some regional services, such as police and fire protection, street lighting, road and drainage maintenance, and operation of regional parks and recreational facilities. These taxes are shared by residents of multiple municipalities.
All property owners in the province are required to pay school taxes, unless the property is exempt from this taxation. The school tax is not based on the property owner's use of the school system, but rather a shared cost among all property owners.
If possible, please give the Property Tax Notice to the new owner, to their lawyer, or return it to us by mail or email at [email protected] with a note that you sold the property.
If you have purchased the property, you’re responsible to pay the property taxes and apply for the provincial Home Owner Grant (if eligible) by the due date. Legal representatives for buyers and sellers of property normally adjust the purchase/sale price to account for the property taxes that are the responsibility of either the buyer or seller.
If you’re the new owner claiming the Home Owner Grant, you may need to provide a copy of your Form A Freehold Title Transfer showing your name on title. This Form A is found in the paperwork from the sale of the property or from your legal representative.
No, you make one payment per physical property. Each owner receives the Property Tax Notice for information purposes only. See sample notice.
