Business licences

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Create a free Property Account, register your business licence, and switch to eBilling today. Visit billing.kelowna.ca to get started.

Create a Property Account and add your business licence account. In Property Account you can pay your business licence account by credit card, access and print your issued business licence, and view your account activity.  All you need is your account number and access code, which can be found on your business licence renewal notice. 

For more information about creating a Property Account, or for ways to pay a business licence renewal without a Property Account (i.e. online banking), please see our "How to do it all online" brochure. Please note that our system is not set up to take over the phone payments. 

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A licence is required to own or operate a business in Kelowna, including a retail and commercial establishment, management and professional firm, home-based businesses, bed and breakfast and transportation services. A licence is also required to become a mobile store. Your licence must be renewed annually and prominently displayed in your place of business. Operating a business without a licence can result in compliance action and fines.  

Did you know:  that any residence or business that owns or operates an alarm system must have a valid alarm permit?  For detailed information, please see the Regional District of Central Okanagan.

The mobile business licence program enables businesses to operate in a participating community outside Kelowna. Qualifying business can add an inter-community mobile business licence to their existing business licence for an annual fee of $150.

Apply for a business licence online or in-person at the Application Centre on the second floor of City Hall (please bring a piece of ID and general information about the business). If you’re unable to apply for your own licence, you can sign an owner's authorization form to allow someone to apply on your behalf. The processing time for a new business licence is approximately two weeks and can vary due to the complexity of some  licence types and inspection requirements.  

For information about new licences, or to make changes to an existing licence, contact Business Licensing 
[email protected] or call 250-469-8617. You can renew your business licence online with a credit card when there are no changes to an existing licence. Fees vary according to the business category; please check the Business Licence and Regulation Bylaw for a list of current fees. 

To find an existing licence, use our business licence search, Open Data Catalogue, or sign up for business licence e-updates to receive daily notifications of issued business licences.