Suppliers & payments

Payment terms for all suppliers are Net30 unless otherwise negotiated and accepted by the City. Invoices should be generated and submitted to the City, at the email address below, once the goods and services are made and delivered. Delayed invoices may result in missing the payment terms. Inaccurate or incomplete invoices are returned for correction(s). 

All Canadian suppliers must enroll in direct deposit – electronic fund transfer (EFT) unless an alternate method is authorized by the City’s Accounting Operations Manager. Direct deposit produces payments that are deposited electronically into a bank account. Courtesy email notices of direct deposit payments are provided once a direct deposit is made. 

To apply for or make changes to your direct deposit information, please contact Financial Services at 250-469-8542 or FinanceAP@kelowna.ca.