Property taxation is the most important single source of municipal revenue. To better understand how Property Taxes work in your municipality:
Actual penalty dates are clearly printed on the Property Tax Notice. Taxes that remain outstanding after these dates (including any unclaimed Provincial Home Owner Grant amount) are subject to penalty.
Pre-pay monthly through the City’s Pre-Authorized Withdrawal System (PAWS). Remember to submit your final payment at tax time, and claim your Home Owner Grant if eligible.
Make payment to your property tax roll number (do not including decimal). For instructions on setting City of Kelowna up as an online bill payment, please view the Online Services Guide.
Follow telephone banking procedures for your financial institution. Make payment to your property tax roll number (do not include decimal).
Drop off Payment at Drop Box
City Hall Water Street entrance or Doyle Avenue parking lot exit and Parkinson Recreation Centre. Remember to write your tax roll number on your cheque.
Pay by Mail
Send payment payable to City of Kelowna and Home Owner Grant application to Revenue Branch at 1435 Water Street, Kelowna, BC, V1Y 1J4. Please write roll number on cheque. Post-dated cheques accepted. Mail lost or delayed by post office will be assessed with a penalty as the postmark will not be considered as date of payment. Mail in early to avoid penalty. In the event of a postal disruption please utilize alternative payment methods to ensure that payment is received by the due date.
Pay in Person at City Hall
Methods of payment accepted are cash, debit card, money order, or post-dated cheques payable to City of Kelowna. City Hall hours are 8 am to 4 pm, Monday through Friday. Please ensure payment and grant is completed in full before seeing cashiers.
Pay at your Financial Institution
Use your original current tax notice to make payment and claim Home Owner Grant at your local financial institution. Reprints of tax notice will not be accepted due to coding. The City of Kelowna is not responsible for errors made by financial institutions.
By Mortgage Company
Must have a valid Mortgage Code on property tax notice. The Home Owner Grant if applicable must still be completed and returned to Revenue Branch at City Hall by due date.
Many property owners will have their mortgage payments include payment of their yearly property taxes. A portion of the mortgage payment is allocated for property taxes, and is forwarded to City of Kelowna, taking into consideration your home owner grant if eligible. The City of Kelowna is not responsible for errors made by mortgage providers. Please ensure that your mortgage provider is aware if you are claiming the grant or not each year.