City Hall is located at 1435 Water Street, Kelowna, BC V1Y 1J4. Hours of operation are 8 am to 4 pm, Monday to Friday. For more information, see our phone directory, call 250 469-8500 or email firstname.lastname@example.org.
Request for Service
The City of Kelowna is committed to providing quality customer service to our community. Use our online service request form or locate the contact information necessary to communicate your service requests, compliments or concerns to the appropriate City Department.
Request a service
Mobile Service Request - place a Service Request on the go from your smartphone.
Your City delivered direct to your inbox
From news releases to public meeting notices, the City offers quick and timely
e-Updates delivered direct to your inbox.
Our online applications provide secure online payments, registration and career opportunities.
BizPal - permits & licence requirements
Business Licence Renewals
Pay By Phone Parking
Planning & Development eServices
Property Tax eServices
Property Tax Certificates
Property Tax Estimator
Property Tax and Assessment Query
See our Phone Directory for current phone and email list to key department and services.
Use our online service request system to report website issues including questions, comments, suggestions and to report broken links.